•When you browse taxeo.ai: technical data (browser type, pages viewed, buttons clicked) tied to an anonymous session identifier that disappears when you close the tab or after 30 minutes of inactivity. Your IP address is used only momentarily to protect the site against abuse and is not stored with this data. We use this to understand how the site is used and to improve it.
•When you book a demo: your email address, company type and message, so that we can get back to you. The form is delivered to us by FormSubmit.co.
•When you have an account: your name, email address and firm, handled by our authentication provider Clerk, together with basic usage data needed to run the service, apply usage quotas and improve it. The questions and documents you submit are processed by our AI providers, currently Anthropic and Mistral, solely to answer you; neither we nor they use them to train AI models. Where your firm has a separate agreement with us, its terms prevail.
•If something breaks: error reports (including browser details and, for signed-in users, your identifier) go to our self-hosted error tracker so we can fix bugs.